Estate Agents incur the Property Ombudsman’s wrath
August 5th, 2009 by Karelia | No Comments | Filed in London Property Buyers AgentsMusings of a company of London Property Search Agents
Hurray! This morning the BBC ran a report that the Property Ombudsman is advising would-be buyers that they are under no obligation to have an appointment with the Estate Agent’s Mortgage broker if they want to see a property through the Agent.
Not long ago, we were hunting for a buy-to-let in Camden for one of our Clients. Most Estate Agents were helpful and courteous and keen to persuade us their flats were perfect for our buyers. One agent was shirty, rude and seemed to go out of their way to make things difficult.
During our first conversation I was categorically told that they wouldn’t show me any properties unless their mortgage broker could interview my Clients. When we explained that their stance was illegal and not the best practice for their buyers, who presumably don’t care who buyers have their mortgages with as long as the money arrives. After much guff and posturing from the Manager of the Estate Agent, we were able to show our Clients the properties concerned. Given that it took a 20 minute conversation for us to secure normal access, I wondered how First-time buyers without Property Search Agents like ourselves, were managing.
For anyone considering buying property, it is absolutely in your interest to see a truly independent mortgage broker. In no other field would a buyer share so much personal information with someone they may end up negotiating with at a later date. The practice immediately puts the Buyer in a compromised position.
And if every Estate Agent tried to push buyers into seeing their mortgage broker, making appointments to view property would take so long and be so dull, it would put everyone off buying property for life!
So if you’re going property shopping any time soon, don’t believe the excuse that the vendor only wants qualified buyers to look round and threaten to go directly to the buyers if you think you can identify the property on line. Side-stepping the agent all together will make it difficult for them to earn their fee, depending on their contract. And if they are behaving like bully boys with their own best interests at heart rather than that of their Clients, why should they earn a fee?
If you’ve decided that you hate all Estate Agents, you can use London Property Buyers Agents like us instead and you won’t have to deal with any Estate Agents, including the nice ones and the bad apples.
Tags: Buyers agents, London Property Buyers Agents, property buyers agents

